Question 1

Where are Life Priority supplements manufactured?

Accepted Answer

Life Priority supplements are manufactured in facilities that follow Good Manufacturing Practices (GMPs) and adhere to strict quality-control standards. We work with trusted manufacturers to help ensure that every product meets our standards for quality, purity, and consistency.

Question 2

How long has Life Priority been in business?

Accepted Answer

Life Priority has been helping people support their health since 1994. For more than 30 years we have focused on providing science-based nutritional supplements inspired by the research of life-extension pioneers Durk Pearson and Sandy Shaw, authors of the bestselling book Life Extension: A Practical Scientific Approach.

Question 3

Why should I choose Life Priority supplements?

Accepted Answer

At Life Priority, we believe in providing high-quality nutritional supplements backed by science — not marketing hype. Our products are selected and formulated to support long-term health, wellness, and healthy aging, and we are committed to educating our customers so they can make informed health decisions. Choosing Life Priority means choosing three decades of integrity, real nutrients at meaningful doses, and a family-owned company that treats every customer like one of our own.

Question 4

Who are Durk Pearson and Sandy Shaw?

Accepted Answer

Durk Pearson and Sandy Shaw are internationally recognized pioneers in nutritional science and healthy-aging research. They are best known as the co-authors of the groundbreaking bestseller Life Extension: A Practical Scientific Approach, which helped introduce millions of people to the idea of using nutrition and lifestyle choices to support long-term health and vitality. Durk Pearson, an MIT-trained scientist, and Sandy Shaw spent decades researching nutrition, biochemistry, brain function, aging, and human performance — focusing on how to apply scientific research so people can make informed decisions about their health. Together they developed a number of innovative nutritional formulas, their Designer Food® formulas, created to provide targeted nutritional support grounded in scientific principles. Since 1994, Life Priority has worked closely with Durk Pearson and Sandy Shaw and has been proud to offer many of their original formulas. Their commitment to science, education, and proactive health continues to shape our products and our philosophy. Our mission remains consistent with theirs: to provide science-based nutritional support and educational resources that help people take an active role in their health and quality of life.

Question 5

Why does Life Priority continue to offer Durk Pearson and Sandy Shaw formulas?

Accepted Answer

Because they work — and because they are part of who we are. Durk and Sandy's Designer Food® formulas were built on decades of peer-reviewed science, and they have earned the trust of customers who have relied on them for years. Life Priority was founded hand-in-hand with Durk and Sandy in 1994, and continuing to offer their original formulas honors that partnership while giving you the same science-based nutrition that has stood the test of time.

Question 6

How should I take my supplements?

Accepted Answer

As directed on the label. Each product's label lists the recommended serving and the best time to take it — following those directions is the simplest way to get the most from your supplements.

Question 7

Can I take multiple Life Priority products together?

Accepted Answer

Yes. Our formulas are designed to work well together — Lift™ and Mind™, for example, make a great combination for brain health and energy. If you take prescription medication or have a medical condition, check with your healthcare provider about combining supplements.

Question 8

What if I miss a dose?

Accepted Answer

No worries — simply continue with your next scheduled dose. The best results come from consistency, so the goal is to build a routine and stay on track rather than to never miss a day.

Question 9

Can I take supplements with food?

Accepted Answer

It depends on the product. Some are best taken with food, while others absorb best on an empty stomach — your product label will tell you which. When in doubt, the label is your guide.

Question 10

How long should I take a supplement before evaluating results?

Accepted Answer

Most supplement routines are best evaluated over about three months, since nutrients build up and support your body over time. That said, many of our customers notice a difference much sooner.

Question 11

Is the date on my Life Priority product an expiration date?

Accepted Answer

No. The date printed on Life Priority products is the manufacturing date, not an expiration date. Most Life Priority supplements have a two-year shelf life from the manufacturing date when stored properly in a cool, dry place and kept tightly sealed. Proper storage matters because heat, moisture, humidity, and direct sunlight can reduce the quality and potency of nutritional supplements over time. For best results, store your supplements in a cool, dry location away from excessive heat and moisture — avoid bathrooms, vehicles, or other areas where temperatures fluctuate significantly. We use manufacturing dates so you can easily judge the freshness of your product. If you have an unopened product and would like help estimating its shelf life, just send us the manufacturing date printed on the bottle and we will be happy to assist.

Question 12

What is the difference between Lifeguard® and Lifeshield®?

Accepted Answer

Both deliver antioxidant support — the difference is how much. Take one Lifeguard® capsule with each meal for daily protection. Lifeshield® is formulated for higher antioxidant support, with up to three capsules taken with each meal.

Question 13

What is the difference between Mind™ and Lift™?

Accepted Answer

Mind™ is a beverage drink mix specifically formulated to support focus and concentration. Lift™ is a beverage with L-phenylalanine that helps give you more mental get-up-and-go. They work great together or on their own.

Question 14

Why do you offer both Joint Decision® and Total Joint Complex®?

Accepted Answer

Joint Decision® is a single-ingredient glucosamine HCl supplement — a simple, focused choice for joint health. Total Joint Complex® combines several ingredients that can help address inflammation while delivering those same joint-feeding nutrients. Choose Joint Decision® for glucosamine alone, or Total Joint Complex® for broader, multi-nutrient support.

Question 15

What makes Omega-3 Priority® different?

Accepted Answer

Omega-3 Priority® is a pharmaceutical-grade (RX-quality) fish oil rich in the DHA and EPA omega-3s that are essential for a healthy brain and heart.

Question 16

How does Productive Sleep support healthy sleep?

Accepted Answer

Productive Sleep provides several nutrients that work together to support restful, deep sleep — so you can wake up feeling recharged.

Question 17

Are Life Priority products intended to diagnose, treat, cure, or prevent disease?

Accepted Answer

No. Like all dietary supplements, Life Priority products are intended to help support a healthy lifestyle — not to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration.

Question 18

Should I consult my healthcare provider before taking supplements?

Accepted Answer

Yes — we always recommend it. If you have a medical condition, are taking any medications, or have specific health concerns, please consult your healthcare professional before starting any new supplement.

Question 19

Can pregnant or nursing women take these products?

Accepted Answer

If you are pregnant or nursing, we recommend consulting your physician or medical advisor before taking any supplement. As a general rule, it is wise to check with a professional about anything you take during pregnancy.

Question 20

Are your products suitable for seniors?

Accepted Answer

Absolutely. Many of our formulas are designed with healthy aging in mind — to help support and protect an active, vibrant lifestyle at every age. As always, anyone with a medical condition or taking medication should check with their healthcare provider first.

Question 21

Do I really need supplements if I eat a healthy diet?

Accepted Answer

Even a careful, healthy diet can fall short of optimal nutrition. The research of Durk Pearson and Sandy Shaw highlighted how modern realities — food processing, soil depletion, the stress of busy lives, and the natural changes that come with aging — can make it difficult to get everything your body needs from food alone. High-quality supplements help fill those gaps so you can aim for optimal nutrition, not just adequate. But supplements are meant to complement a healthy diet, never to replace it. Whole foods, regular activity, and good rest are always the foundation — supplements are the extra insurance on top.

Question 22

Why does Life Priority emphasize nutrition first?

Accepted Answer

Because so much of how we feel and function comes down to nutrition. Many everyday health concerns can be improved with better nutrition and a healthy, active lifestyle, so we start there — and use targeted supplements to support the gaps that diet alone may leave.

Question 23

Do supplements replace a healthy diet?

Accepted Answer

No. Supplements are designed to complement and help ensure a healthy diet — not to stand in for one. The goal is to round out good nutrition, not replace real food.

Question 24

What does "Your Health · Our Priority" mean?

Accepted Answer

It is more than a tagline — it is our promise. Everything we do is focused on supporting the health and well-being of our customers. Your health truly is our priority.

Question 25

How long does shipping take?

Accepted Answer

Most in-stock orders leave our fulfillment center within 1–2 business days. Delivery times vary by destination, but the majority of U.S. orders arrive within about a week of shipping. As soon as your order is on its way, we will email you tracking so you can follow it to your door.

Question 26

How much does shipping cost?

Accepted Answer

Shipping is calculated at checkout based on your delivery address and the size of your order, so you only ever pay the real carrier rate — never a marked-up flat fee. Once you enter your address you can choose from the available delivery options and see the exact cost before you pay. The total you see at checkout is the price you pay.

Question 27

Can I set up automatic reorders?

Accepted Answer

Yes — our Automatic Reorder Program ships your favorites on the schedule you choose (the 1st or the 15th of the month) and saves you 15% on every recurring order. It is free to join, and you can skip, pause, or cancel anytime. Visit our Automatic Reorder Program page to learn more.

Question 28

Can I track my order?

Accepted Answer

Absolutely. As soon as your order ships, we will email you a tracking number so you can follow it the whole way. If you have an account, you can also view your order status and tracking anytime under Your Orders.

Question 29

What if my order arrives damaged?

Accepted Answer

We are sorry if anything arrives less than perfect. Please contact us within 48 hours of receiving your shipment and we will make it right — a replacement or a refund, whichever works best for you. Email customerservice@lifepriority.com or call 1-800-787-5438, and if you can, include a photo of the damage so we can resolve it quickly.

Question 30

What is your return policy?

Accepted Answer

Your satisfaction is our priority. If you are not completely happy with a product, you may return it within 30 days of purchase and we will work with you to make it right. Please reach out to our customer service team before sending anything back so we can walk you through the steps and the best option for you.

Question 31

Is my payment information secure?

Accepted Answer

Yes. Checkout is processed securely through Stripe, a payment provider trusted by millions of businesses worldwide. Your payment is protected with strong encryption, and Life Priority never sees or stores your full card number.

Question 32

Do I need an account to place an order?

Accepted Answer

No — you are welcome to check out as a guest. Creating a free account is optional, but it lets you track orders, save your shipping addresses and payment methods, and manage your Automatic Reorder Program subscriptions all in one place.

Question 33

How do I contact customer service?

Accepted Answer

Real people, ready to help. Call us at 1-800-787-5438 or email customerservice@lifepriority.com — we typically reply within 1–2 business days. You can also send us a note from our Contact page. We are always glad to help with product questions, orders, or your Automatic Reorder Program.

Questions & Answers

Product Quality & Manufacturing

Durk Pearson & Sandy Shaw

Supplements & Usage

Product-Specific Questions

Safety & Education

Our Philosophy

Ordering & Shipping

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